Help Center
We Are Here To Help You
Have any questions? You’ll find the most important answers below. If you still need help, feel free to contact us.
Frequently Asked Questions
How to place an order?
You can place your order through our Website or
on WhatsApp at
+91 7463983419
.
Once confirmed, you will receive an
SMS/WhatsApp confirmation.
How long will delivery take?
Delivery will be made within 24 hours of order
confirmation. We also try to offer Same-Day delivery
in Ranchi. Delivery time depends on weather and
product availability.
Where do you deliver?
Currently, we deliver only in
Ranchi and nearby areas.
What payment methods are accepted?
We accept COD, UPI, Debit/Credit Card, and
Net Banking. All payments are secure.
What if the fruits or vegetables are damaged?
Don’t worry. If any item is damaged, send us a photo
within 24 hours of delivery to
epilkart@gmail.com
or call
+91 7463983419
.
We will provide an immediate Free Replacement. Opened items cannot be returned, only replaced.
We will provide an immediate Free Replacement. Opened items cannot be returned, only replaced.
How can I cancel my order?
You can cancel your order up to
4 hours before delivery.
Please call or WhatsApp us.
Is there a minimum order value?
No, there is no minimum order. You can order
starting from ₹99.
What are the delivery charges?
Free Delivery on orders above
₹1500. For orders below ₹1500,
a delivery charge of ₹30 will apply.
Still Need Help?
Our Support Team is ready to assist you.
📞
Call / WhatsApp
+91 7463983419
📧
Email
epilkart@gmail.com
🕒
Support Hours
Mon-Sat, 9 AM to 8 PMSun, 10 AM to 5 PM
You can also reach out to us through the "Contact Us" form on our Website.